Oracle customers want better product support through improved call centres and more information about services. Ronan Miles, chairman of the UK Oracle User Group, told ZDNet Australia's UK sister site ...

With the deadline for a settlement missed, Oracle Corp. and the independent user group that’s focused on Oracle’s business applications are still at odds, and negotiations are in limbo. The company ...

Oracle needs to focus more on supporting existing customers than on winning new sales, according to Clive Walker, chairman of the Oracle User Group, writes Shan Kelly. That was his message to Philip ...

World ERP users last week said they hope that Oracle Corp.'s promise to support the software indefinitely will also mean improvements to the vendor's technical assistance programs and a clear upgrade ...

From the outside, it’s hard to shake the view of Oracle as a monolith that innovates little and changes less. After all, anything that big is hard to turn on a dime, let alone change course entirely.

Oracle applications users and representatives of the IT industry from 20 countries , recently converged on Dubai to take part in the Third Annual Connection Point event of Oracle Applications User ...