Amazon's Alexa for Shopping now lets customers verify suspicious emails, texts and phone calls against the company's own communication records.

Amazon is turning to AI to help fight scammers, the company announced on Wednesday. The retailer said some 360,000 customers every year reach out to its customer service department wondering whether a ...

A fake Amazon ‘verification’ call cost one UK retiree 1,800 pounds.

If you got a text message saying an item from a recent Amazon order was recalled, don't click the link. It's almost certainly a scam, and the Better Business Bureau says this long-running phishing ...

The company’s new tool gives customers a direct way to verify company communications as phishing attacks become harder to recognize.

Amazon has introduced a new Alexa feature that uses AI to verify the authenticity of emails, texts, and calls by comparing them against official company records.

A fake text message claiming a recently purchased Amazon product has been recalled because it’s dangerous is the latest effort to defraud shoppers. In fact, what’s dangerous is the text message, not ...

Consumer Reports is warning of a new kind of scam — phony recall notices. Recall notices warn consumers of potential safety risks on products such as kitchen appliances, baby products, child car seats ...

Amazon is rolling out a new tool to help customers know whether or not a message they received is actually from Amazon, or in fact, an impersonation scam. The verification tool is housed under ...

A fake Amazon recruitment text promises up to $600 a day for simple remote work, but several warning signs point to a scam. A text lands on your phone offering a remote Amazon job you never applied ...

You can ask Alexa like “did Amazon send me a text about a delivery problem yesterday,” and include any details you have, such as the sender’s number or email, when it arrived, and what it said. Alexa ...

IT Management Group identified three broad Amazon Prime Day scams that target membership and ordering info to gain access to your personal identification and banking information: Prime membership ...